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Thread: Rcbs customer service

  1. #1
    DOR RED BEAR's Avatar
    Join Date
    Oct 2011
    Location
    1 mile from chickahominy river ( swamp) central va
    Posts
    2,162

    Rcbs customer service

    called this morning to get a couple small things for luber .they couldn't be more helpfull very courteous sent parts for free didn't ask how old luber was just what I needed and where to send it A+ service.uy in

  2. #2
    Boolit Master
    Shooter6br's Avatar
    Join Date
    Oct 2007
    Location
    Warminster Pa. ( North of Filthydelphia)
    Posts
    1,806
    RCBS rules. Lee is also good !

  3. #3
    Banned
    Join Date
    Jul 2016
    Posts
    2,911
    This is why RCBS is still rated high on people’s list quality products and excellent service. (Like the recent thread “Please rate the mold manufacturers!”). The NEW Lyman molds are at the bottom of peoples lists for quality. I recently contacted Lyman for a couple replacement 2 cavity sprue plate kits and they wanted more money than a new Lee 2 cavity mold for them so now I just swap sprues with a less used mold.

  4. #4
    Boolit Master


    Join Date
    Oct 2009
    Location
    NH
    Posts
    3,783
    Why I buy Green!

  5. #5
    Boolit Master



    Bzcraig's Avatar
    Join Date
    Dec 2012
    Location
    Nampa, ID
    Posts
    3,747
    They are great! I bought a trimmer from a member here, sent them an email explaining I purchased second hand and needed a new trimmer head. Sent one out no charge.
    "Freedom is never more than one generation away from extinction. We didn't pass it to our children in the bloodstream. It must be fought for, protected, and handed on for them to do the same......." - Ronald Reagan

    "It is foolish and wrong to mourn the men who died. Rather, we should thank God that such men lived." - George Patton

    The second amendment is a nail on which hangs a picture of freedom - member Alex 4x4 Tver, Russia

  6. #6
    Banned
    Join Date
    Sep 2009
    Posts
    761
    I have used RCBS for reloading for right at 50 years never had an issue they didn't handle for me.

  7. #7
    Boolit Bub
    Join Date
    Oct 2014
    Location
    Canton,Ohio
    Posts
    33
    I bought a used shotgun loader missing parts and they sent them for free and even helped diagnose a problem over the phone. Thats why I always try to buy green.

  8. #8
    Boolit Master



    Echo's Avatar
    Join Date
    May 2008
    Location
    Tucson AZ
    Posts
    4,603
    My son mistakenly left his RCBS tumbler going with a load of .45 hulls when he left on a business trip. When he came back, he found the tumbler just sitting there going 'hmmm'.
    I took it to repair, and called RCBS to order a new motor. They said the motors were on back order, and I should just send it to them and they would see what they could do with it. I did so - and got a brand new tumbler in return! They rule!
    Echo
    USAF Ret
    DPS, 2600
    NRA Benefactor
    O&U
    One of the most endearing sights in the world is the vision of a naked good-looking woman leaving the bedroom to make breakfast. Bolivar Shagnasty (I believe that Lazarus Long also said it, but I can't find any record of it.)

  9. #9
    Boolit Master
    Join Date
    Apr 2013
    Posts
    1,427
    RCBS is five star along with Dillon they both have replaced more of my old stuff and quicker with less talk than most other suppliers I deal with and never mention receipt/new/ used or abused !

  10. #10
    Perma-Banned
    Join Date
    Dec 2015
    Location
    Idaho
    Posts
    1,728
    I have only dealt with RCBS Customer service 1 time and they were VERY GOOD, I have used RCBS tools since the mid 80s when i started loading, They are a ROCK SOLID Co.

  11. #11
    Boolit Bub luis7's Avatar
    Join Date
    Jul 2008
    Location
    ANDALUCIA - ESPAŅA
    Posts
    55
    Hi.
    Rcbs customer service es the best. We help me in two times, always free to me. I live in Spain and no charge for chipping cost.
    I reload with green machines now.
    Thanks to RCBS.

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Abbreviations used in Reloading

BP Bronze Point IMR Improved Military Rifle PTD Pointed
BR Bench Rest M Magnum RN Round Nose
BT Boat Tail PL Power-Lokt SP Soft Point
C Compressed Charge PR Primer SPCL Soft Point "Core-Lokt"
HP Hollow Point PSPCL Pointed Soft Point "Core Lokt" C.O.L. Cartridge Overall Length
PSP Pointed Soft Point Spz Spitzer Point SBT Spitzer Boat Tail
LRN Lead Round Nose LWC Lead Wad Cutter LSWC Lead Semi Wad Cutter
GC Gas Check