Big Hell yeah on their costumer service . Last night ordered 1 each of their 50/50 and NRA lubes as i gathering samples to see what works good for me . Anyway ordered solid sticks ( not paying attention ) . I called them this morning and told them my mistake they call me back 30 minutes later and said problem corrected .That is service........So far all the lube folks have been really A++ throwing Randy in there too .