Couple years ago I bought a TC Hawken muzzle loader in 54 cal from a buddy. I've always wanted one of these rifles and the price on this one was very right on account of the rusty bore.
I had hoped that I could clean it up and repair it, but after much lapping, scrubbing, and work, it was apparent that it was never going to be right again.
Add to that the fact that I am far too busy to bother with it any longer due to the pressures of working two jobs, sick wife, 5 year old, etc etc etc.
The rifle got shelved for the last couple years.
I had considered buying a barrel blank and working it over, buying a finished barrel from TOTW, or sending it out to be rebored to 58 caliber, but considering how little I will use this firearm, I just couldn't justify it.
Well, today it was suggested to me that TC has a lifetime warranty on their rifles, and that I should call and see if they will help me with my plight. I was reluctant to do so, but I figured at the very least, they might be able to sell me a replacement cheap enough that I can swing it, so I made the call.
A very nice lady told me that they will take care of it for me. She took my email address and sent me a shipping label and told me to send the rotted out barrel in, and in 4-6 weeks, they will send me a replacement. Free of charge!
Obviously, words cannot express my gratitude at this wonderful gesture.
In the course of doing this, I became aware that TC and S&W share the same owners, so I suppose I shouldn't be surprised as S&W has a very good reputation for taking care of their customers. Even so, I can barely contain my excitement at the prospect of getting a new barrel on this wonderful rifle.
I just wanted to write and say that TC has just earned my repeat business and my sincere recommendation.