How to quickly get through a computer phone machine

[Winger Ed.]

The wife figured out how to quickly get through those automated-computer phone answering machines
where you have to push one button for a language, another button for various options,
and a few minutes later and 10 button pushes, you finally get the option to talk to a real person.

As soon as it says push or say something---
start talking constant, gibberish, unintelligible, baby talk.

It won't recognize the language and put you straight through to a real person/operator.

[Cast_outlaw]

Pressing 0 every time the automated voice comes on will work to

[Winger Ed.]

Some of the ones I've run into got wise to that and won't let ya through.

[dangitgriff]

The wife figured out how to quickly get through those automated-computer phone answering machines
where you have to push one button for a language, another button for various options,
and a few minutes later and 10 button pushes, you finally get the option to talk to a real person.

As soon as it says push or say something---
start talking constant, gibberish, unintelligible, baby talk.

It won't recognize the language and put you straight through to a real person/operator.

Tried it, Ed...
Got connected right away to the DNC...
I hung up quick!

[pcolapaddler]

Pressing zero will work is the system is programmed with an operator. That is a catch all user who takes calls that do not fit the other options, etc.

A number of companies have programmed their systems is such a manner that there is no quick exit. You either choose one of the available options or the system will eventually hang up on you. Not the best idea in customer service, but reality nonetheless.

I understand that auto attendant systems are a fact of life in the business world. The cost of a group of employees that only answer and direct calls is more than many can justify. I also found many of the systems irritating at best and some will actively driver customers away.

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[Land Owner]

Before the era of telephone answering machines or Caller ID, I contacted my future employer's office (in the mid-1980's) by phone to respond to their written offer to schedule a face-to-face interview. The High School gal (I found out later) that answered the phone on my "First Impression" incoming call needed serious retraining in "How to answer an Incoming business phone".

When I dialed in that first time from 4-hours across the State by automobile, she ANSWERED the phone with a curt, "What do you want!"

"Whoa! How's that again? Is this the Merritt Island office of XXX?"

"Yes, what do you want?"

I mentioned it to my future employer after a very successful interview and the Interviewers said they would look into it. If uncorrected and potential clients, government contacts, Aerospace clients, or their Main Office were greeted in a like manner on the phone and her attitude allowed to persist, I would have seriously doubted the future success of that office.

That they were responsive to some noticed criticism, and did not hold that against me, spoke volumes. It led to a VERY successful 31.333 year relationship thereafter.

You cannot criticize the impersonal practices in today's computer dominated, anti-personnel, employee reducing business environment because...NO ONE IS LISTENING.