Last week I sent my old Lee 10lb pot in to be fixed. I didn't realize it until after I shipped the pot that Midway had sent me a 220 heating element instead of a 110v. Got a call from Lee today and the nice lady told me that they didn't have all the parts to re-furbish my old Lee Pot. She said that Lee would give me credit for the new parts I'd purchased and ship me a new Lee 10lb pot for $36. Even though I have a new 20lb pot on the way I couldn't pass that up. Guess I will have 2 new lead pots now. If the new pots last as long as the old one I won't ever need to buy another. So far, all my dealings with Lee have been good ones, the people I've dealt with have gone out of their way to be helpful.