Originally Posted by
roadie
Just saw this on a Linux site. Wondering if that's causing the problem with symlinks. The files in the quote might be different, but if they're going to the wrong location it ain't gonna work.
"10. Now you may have to solve a problem with the scanner. In 64-bit Linux Mint 19.x and Ubuntu 18.04 the location for the supporting library files has changed, and the driver for the scanner feature doesn't always take that into account. The Brother driver then puts them in /usr/lib64, whereas your operating system expects them in /usr/lib.
So for a 64-bit system, you now need to execute the following three commands in order to make your scanner work well (use copy/paste to transfer them one by one to the terminal, and press Enter after each command):
sudo ln -sf /usr/lib64/libbrscandec*.so* /usr/lib
sudo mkdir -p /usr/lib/sane
sudo ln -sf /usr/lib64/sane/libsane-brother*.so* /usr/lib/sane"