Contact PACT
Mine is still rock solid
It appears they are out of the scale business, but they have a lifetime guantee for everything but the load cell which is $50
At $50, you start to get close to going in a different direction
Their lifetime guarantee is a joke.
"We do NOT repair Scales, Dispensers or other Legacy Products.
Unfortunately we have officially ran out of parts necessary to repair our legacy Scale and Dispensers. The parts have unfortunately become obsolete. If your Scale reads FAIL or ERR2 you can still purchase a load cell replacement. If it’s something other than the load cell, we may not be able to repair it.
We also do not repair any legacy products at this time. If you have a legacy product that doesn’t work, your are welcome to take advantage of our 30% trade-in discount. Please contact
info@pact.com for more information. Thanks!"