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View Full Version : RCBS customer service #1



abunaitoo
11-25-2009, 05:50 PM
I got a RCBS primer swage kit for free.
The cup to pop the shell off the swage was missing.
Couldn't find it in any catalog, so I sent RCBS an Email asking how much one would be.
I got a reply asking for my address and one would be sent "No charge" to me.
If that's not good customer service, I don't know what is.

Shiloh
11-25-2009, 06:19 PM
That would be typical RCBS customer service. They have relaced die parts I damaged from stuck cases. They would take no money.

SHiloh