Would you accept this?!

[Stopsign32v]

Please forgive me for posting this here but I wanted to because you guys helped me in this thread greatly! http://castboolits.gunloads.com/showthread.php?366119-Primers-are-locking-up-my-revolver-any-clue

I sent the revolver back to Taylors for repair and FINALLY got it back. I asked what the hold up was and they were waiting on the part from Italy.

Now:

https://farm2.staticflickr.com/1931/43597283910_0ecf149a78_c.jpg (https://flic.kr/p/29qxtAN)

https://farm2.staticflickr.com/1938/43597283680_56e33d9f6e_c.jpg (https://flic.kr/p/29qxtwQ)

Before:

https://farm2.staticflickr.com/1894/43208137065_960e29c4fb_c.jpg (https://flic.kr/p/28Q9ZNr)

[tazman]

WOW! I can't say I care much for their workmanship.
I realize it is under warranty, but that just doesn't look right to me. You might want to see if you can find a good gunsmith near you who can do that type of work.

[Camper64]

That looks like some kind of MacGyver fix. Nah, it couldn't be because he doesn't like guns.

[bdicki]

No!!!!!!!

[ShooterAZ]

They staked the living heck out of it! It may be fixed now, but let's face it...your never gonna be happy with it. I certainly wouldn't be. It it was me, I would insist that they either replace the gun, or refund the money. Not cool...

[John McCorkle]

Besides the 'workmanship' does it function better? Can't really tell from the picture but still seems to have alot of wiggle around that firing pin...it's more centered now but I'd also test it to see if the prob is genuinely resolved...and maybe give them a call...being overly and painfully calm considering the condition that frame is now in to see if they are willing to pull a mulligan and send you a new revolver...I say calm because your much more likely to get to a manager or someone who can make that approval if calm and gracious than if you give into the temptation to vent your understandable frustration here....if it doesn't work out call back and raise sand.

Good luck

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[Stopsign32v]

Besides the 'workmanship' does it function better? Can't really tell from the picture but still seems to have alot of wiggle around that firing pin...it's more centered now but I'd also test it to see if the prob is genuinely resolved...and maybe give them a call...being overly and painfully calm considering the condition that frame is now in to see if they are willing to pull a mulligan and send you a new revolver...I say calm because your much more likely to get to a manager or someone who can make that approval if calm and gracious than if you give into the temptation to vent your understandable frustration here....if it doesn't work out call back and raise sand.

Good luck

Sent from my Moto G Play using Tapatalk

I agree there to me still looks like equally as much gap. Even if it functions 100%, my God...HOW can I ever live with how it looks?! Not to mention the decrease in value they have put on the revolver!!!!!!!!!!!

I'm sick over this! This is a $600 revolver!

[Chad5005]

no way would I accept that,horrible workmanship

[John McCorkle]

I agree there to me still looks like equally as much gap. Even if it functions 100%, my God...HOW can I ever live with how it looks?! Not to mention the decrease in value they have put on the revolver!!!!!!!!!!!

I'm sick over this! This is a $600 revolver!I've bought revolvers in terrible shape and used them as beater range toys...have one now that looks tighter than a bank vault but looks like Chewbacca and big foot had a baby....but I didn't pay much for it either.

I think even the best of shops let a quality review slip here and there but it's now an effort to come to common ground of understanding. Give them an honest chance to make it right and remember the guy you get on the phone and the guy after that and prob the third guy after that didn't do that to your gun so be gracious...I worked a call center job once and it's hard to catch an earful from someone you haven't offended, but someone with a level head on the phone- I'd go a million miles to help them out... escalate to my manager and managers manager to make sure it was right by the customer... hopefully they'll do the same

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[osteodoc08]

What hamfisted idiot fixed that? That should be a pressed fit, not staked. This isn’t an AR BCG. That needs to be replaced.

[country gent]

The worse part of this is there is no "coming back" from this fix. Those stakes are always going to be there.

[Stopsign32v]

The worse part of this is there is no "coming back" from this fix. Those stakes are always going to be there.

That leads me to wonder, if the problem is still there NOW WHAT? Gonna be hard to replace that bushing again...

[megasupermagnum]

I know absolutely nothing about firing pin bushing install, but that is not right. If that guy wasn't smart enough to make a press fit work, wouldn't it have been easier to thread it, and use loctite? That looks like the hardest way to do the job in least adequate manner.

[mdi]

Keep the cylinder in and you won't see it. JK. How many of those criticizing this fix are knowledgeable machinist/mechanics? That may have been the only way to keep the new bushing in place, and while not exactly lookin' good to some, there may not have been a better method, and it don't really look all that bad (even, symmetrical positioning of stakes). One method may have been to heat the frame, which may damage the heat treat, and install a press fit bushing that has been cooled. Another method might have been to thread the OD of the bushing and the frame and screw the new bushing in place. Silver soldering, brazing, welding a new bushing in place? Prolly too much heat. I don't think there would have been a better fix and if the present fix isn't acceptable, you're next step would be sell the gun...

[Dusty Bannister]

You might first see if fired cases will even rotate with the cylinder. If there is any resistance when the case rims strike the stakes, that should pretty much convince the warrantee folks the gun is not serviceable. I really can not see from the photos if the bushing is below the recoil shield or if the pins protrude above the recoil shield.

Probably best to just visit calmly with the folks and request a refund. Keep notes in case you need to prove the date purchased and returned the first time, and when received back in the present condition. Good luck and I hope they are reasonable to deal with. Dusty

Had better look at photos after posting. Wow, disregard most of my above comments.

[dondiego]

The firing pin is off center in the first pic but seems to be centered in the second pic???? What is up with that? How does it shoot?

[Moleman-]

That looks terrible. They make a tool to stake a revolver firing pin bushing in place. You'd think someone who's calling themselves a gunsmith would have one or at least take the time to correctly fit the bushing and stake it without looking like a kid did it.

[ShooterAZ]

Imagine trying to clean powder residue out of there? No way, no how. Unacceptable in my opinion, but I will always agree with a diplomatic approach...at first.

[Stopsign32v]

That looks terrible. They make a tool to stake a revolver firing pin bushing in place. You'd think someone who's calling themselves a gunsmith would have one or at least take the time to correctly fit the bushing and stake it without looking like a kid did it.

Do you have a picture of this correctly done? I sent an email to the guy I have been working with on the return process. I'm fully expecting him to tell me to deal with it. I'd like to show him how it correctly should look staked.

[osteodoc08]

I’ve had a firing pin bushing replaced before by S&W. These are press fit. I’ve never seen a FP bushing staked in this manner. But I’m not a gunsmith.

[Moleman-]

Do you have a picture of this correctly done? I sent an email to the guy I have been working with on the return process. I'm fully expecting him to tell me to deal with it. I'd like to show him how it correctly should look staked.

Here's the tool, it basically the center pin locates the outer ring which peens a ring around the bushing. The bushing should be a fairly tight fit to begin with which that one doesn't look to be. It almost looks like they used the tool, but because it was a loose fit they tried to fix it by using a punch.

[Omega]

I'm betting they received a bushing that was too small, and instead of requesting a bigger one, they staked it, poorly. The before pic seems to show an oblong hole, with the firing pin off center, confirmed by the spent cases in the original thread. So they straightened the hammer out at least, but yea, I'd request an exchange. There us just no fixing that, economically anyway.

[Thin Man]

Just looking at the pics of that "repair" make me angry. This never should have happened. For any company to allow their techs to do this type of repair service is a complete outrage. For this to come from a company with a good reputation makes me suspect they farmed the job out-of-house. This type of service goes beyond improper. It's criminal. If this were my firearm I'd raise more noise about their work than they could stand. Worse still is that what has been done can't be un-done. There is no way to correct the damage they have done to your firearm. Get firm, even loud, but demand satisfaction to your standards. Rant off. Sorry for the energy burst but this cuts deep just to see it.

[mehavey]

Notwithstanding cosmetics, that appears to be a
new firing pin and new bushing w/much tighter
channel/pin clearance.

Have you shot it yet?

[Stopsign32v]

Notwithstanding cosmetics, that appears to be a
new firing pin and new bushing w/much tighter
channel/pin clearance.

Have you shot it yet?

Shooting it is no longer the issue.

[Texas by God]

Bubba is alive and well.

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[modified5]

Obviously the warranty department is just full of parts changers not gunsmiths.
Make the bushing on a lathe and install it with the proper tool and you would have been a happy guy.

[Hickok]

They must have sent it to Century Arms for repair!:groner:

[JimP]

Aside from the bad bushing job, what's up with the horrible grinding on the frame? Was the cylinder binding there before, or did they tweak the frame when doing the bushing punches?

To answer your question, no. Absolutely no way would I accept this.

[country gent]

A press fit is a simple thing to do and only requires you have the stock to make it on the new part. The hard part is measuring to know you have the true .001-.002 interference needed. On replacement parts this may be a problem as they are made for the production line. Im thinking that when removing the old bushing the edge was damaged and when cleaned up it was over sized. It probably would have been as easy to turn up a new bushing to fit as it was to do that heavy staking job. Ill bet that staking job raised a lot of metal around it as well as into the gap.

[megasupermagnum]

Keep the cylinder in and you won't see it. JK. How many of those criticizing this fix are knowledgeable machinist/mechanics? That may have been the only way to keep the new bushing in place, and while not exactly lookin' good to some, there may not have been a better method, and it don't really look all that bad (even, symmetrical positioning of stakes). One method may have been to heat the frame, which may damage the heat treat, and install a press fit bushing that has been cooled. Another method might have been to thread the OD of the bushing and the frame and screw the new bushing in place. Silver soldering, brazing, welding a new bushing in place? Prolly too much heat. I don't think there would have been a better fix and if the present fix isn't acceptable, you're next step would be sell the gun...

I'm no machinist, just a lowly machine mechanic. I never needed to get anything hot for a press fit. Bearing races, bushings, etc. I put in the freezer. If it doesn't fit, doing this isn't the answer. That's the kind of garbage you do in your own garage as a last minute make it or break it.

[Wagnerwerks]

Yup... Right before you weld it in. Lol

[Smoke4320]

or JB weld it :)

[tazman]

You could do nearly as good a job with duct tape.

[MOA]

Yup. New gun or total replace. Maybe better off with a total refund and move on. How exciting, bet you can't wait to see how they will handle the next "FIX" you might have down the road. lol

[Walks]

I would call back and complain, if they wouldn't swap out a new correctly made gun, that worked right, straight out of the box.

I would send a LETTER & PICTURE to every gun mag & every website out there.

The squeaky wheel gets the grease.

[bedbugbilly]

This looks like it was fixed by the "highly trained technician" with the foreighn accent who calls me and tells me my computer is not functioning and he can fix it.

Really? If that is an example of Taylor's warranty work, it has convinced me to never do business with them. Maybe they save money by contracting their warranty work out to a local junior high shop class?

It may well function now but what about down the road when you have put many K of rounds through it? You paid for a revolver that was supposed to be "right" and it wasn't. If they value your business and you being a customer, they ought to replace it with one that is built correctly - and THEY deal with their own supplier oer the quality of it. I have a number of Ubertis and they are all very good quality so they are capable of making them that way - if they want to. If it were mine, I would refuse it and request a full refund - then order through Uberti or Cimarron if they have the same model and see what shows up from them.

[Stopsign32v]

Well there might be a happy ending to this:



I sent some pretty in depth emails to the original person I was dealing with and they quickly agreed to an exchange. Scary enough the email contained this jewel in it...

"The bushing has been effectively staked by our gunsmith, as Uberti has authorized that method of repair. Our gunsmith also verified that he explained to you that this was going to be the method of repair for your firearm. The firearm was repaired as authorized by the manufacturer and the issue was corrected."

A) I find it scary that Uberti would approve of this.
B) I never once spoke to anyone but this individual. So the gunsmith talking to me is complete BS.

I kindly replied stating that I never once spoke to the gunsmith nor would I ever approve of this repair and asked for proof of the gunsmith and I communicating. < This request was ignored strangely.

However he immediately suggested to replace my revolver with a new stainless steel one. I said I would not accept a new retractable firing pin model and only wanted a traditional "4 click" example.

This is where my luck comes in. It just so happens the ONLY new Uberti "4 click" stainless revolver coming in new from Uberti was a 4.75" barrel version in 45 Colt. I had had semi buyers remorse for going with the .357 magnum version over a 45 Colt so this actually works out great for me!

[frankenfab]

I bet firing that would leave marks on the cases. Absolutely unacceptable.

Any machinist or gunsmith could have easily made a correctly fitting part.

Frank-certified machinist.

[wv109323]

Yes, that would be acceptable if repaired by a blacksmith or a weld shop but not a gunsmith.

[country gent]

The correct fit and correct stakeing would be acceptable also. the Stake should have been a complete ring around not the dimples and nowhere as deep as those were, we did cut a small bevel for the stake to overlay the part when done but wen don it barely showed.