need a computer guy, or gal.

[shaper]

I've been fighting a bug on my computer for a couple days now. I have it running again but none of my icons on the desk top will work, there are about 40 of them. If I create a new one it also will not work. Any ideas how to fix this?

[AK Caster]

Have your antivirus program run a scan and see what it finds.

If that does not work do a system restore if you can.

[w5pv]

restore it back to a date that it worked good without bugs.

[jonp]

shut it down and then start it up in safe mode. Run your virus/spyware on it and see what it comes up with

[shaper]

I did a restore yesterday. That is how I got it working again. A scan with Avast did not help with the icons.

[smokeywolf]

You might try running Avast or Malwarebytes from safe mode. Then do a cold boot (Not just restart. Turn off machine, wait a minute then turn back on.) followed by running "system restore" again. See if that makes any difference.

smokeywolf

[Rustyleee]

To run a complete scan always do it in safe mode and while your computer is off line.

[MtGun44]

Download Microsoft Security Essentials for free, run it and run Windows Update. The Malicious Software Removal Tool
downloads periodically from Win Update and can clean out nasty stuff.

Bill

[gamedog53]

What operating system are you currently running on your computer?

[shaper]

What operating system are you currently running on your computer?

I am using windows xp, which I understand Microsoft will no longer support after April 8.14
I have been trying to download the Microsoft Security Essentials for about two hours now, the blue line gets within 1/8 inch to be fulley downloaded before the computer just will not go any farther. I am on the 4th try now. I am using my lap top to do this.

[Lee]

Ensure that when you do a "cold" start, whatever that is when you have to go safe mode......
Keep pressing F8 key as the beast boots. THAT get you into safe mode. Sometimes a backup of email;s addresses, Inet addresses, then a wipe/format/reinstall Win/then a reinstall backups is the only way to go.
PITA, but sometimes it happens.
$100 will get you a USB backup box that will allow you to restore......heh heh heh from wherever you last backed up..............

[georgerkahn]

My XP Compaq was similarly infected. I was about to take machine to a paid professional, when a colleague suggested I download and run the FREE Norton Power Eraser. It worked!!! I don't know what it may do for you, but it sure received my endorsement!
The URL is http://us.norton.com/support/DIY/
Best wishes!
geo

[gamedog53]

With an Xp machine machine you can downloaded a program called regscrub xp also run malware bytes and super anti spyware. You may have to disable the system restore so that it doesn't reinfect the machine. Hope that helps