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View Full Version : People mad about MidwayUSA



dilly
10-19-2013, 10:47 PM
I've seen a couple posts in the past couple months about people who try to order one teensy item from MidwayUSA and get slammed with small item fees, high shipping costs, etc. The result is spending $25 for an $8 item and people get pretty frustrated. I'm writing this post to encourage some of you to cut the company a little slack.

I just went and put in an order from MidwayUSA. I was really pleased with what all I got and the amount of money I spent, so I thought I would share my invoice. Keep in mind I live in MO so I had to pay sales tax.

84750

The key is to buy as MUCH as you can afford at once. Combining shipping is essential when ordering anything online, and that's not firearms related items.

I have absolutely no doubt that you guys can go shop around and find each item for slightly less somewhere else. I can and did the same. However, I challenge you to find somewhere that had all these items I needed, period, other than Midway. The reason I went with MidwayUSA is they had the items I needed, many of which are incredibly specific. I checked all the big places I know of, Midsouth, Amazon, Buffalo Arms, Natchez, etc. While many of them had some of the items I needed, Midway had the most. The result of buying all this stuff piecemeal to get the best prices for each item will result in spending more money from shipping. Midway has an excellent cataloging system and an incredibly high inventory, and those services cost a bit more.

Long story short, I was just hoping some of you would go easy on them. If you can find everything you need for cheaper somewhere else, by all means do it. That shouldn't earn intense scorn however. Please remember that in many ways Midway does a great service to the shooting community through making a wide array of items available.

They also contribute and provide opportunities for many others to contribute to the NRA, as well as some programs to promote shooting sports in educational programs. Their customer service has also been very helpful to me, allowing me to return items I've had for almost a year.

P.S. I even heard one or two people talk negatively about Potterfield taking expensive hunting trips. How covetous! If you founded and were the CEO of a very successful company you would indulge in some way as well. I'm glad when a business is successful. When an industry fails is when socialists make their move.

Gtek
10-19-2013, 11:09 PM
I have no problem with the cost in past. What I do have a problem with is for the amount they charge they could do a better job in the packaging department.
Over the last several years I have received more than a couple that were smashed and torn. I am a thinking adult and understand they have no control once out the door, but I feel just a little more on their part might go a long way. I had one with several hundred dollars of items inside show up with half of what was shipped. Contacted them, no big deal, they shipped missing without a question. Question- who eats the cost of lost items. Buddy of mine ordered three Nightforce scopes, box was destroyed with only one on arrival, they sent him two scopes. Who ate those and are you familiar with their cost? The last box received two weeks ago was torn all the way through one corner and THE ONE PIECE OF TAPE OVER TOP WAS LOOSE and top flap flying, thankfully nothing missing. I had enough at this point and contacted them via email in which I have yet to receive a response asking that if a couple more strips of tape would put Larry and the kids in the poor house? One pass with tape and green balloons ain't cutting it on this end. Gtek (A couple clicks past aggravated)

codgerville@zianet.com
10-19-2013, 11:09 PM
I have done business with Midway for close to 30 years, with complete satisfaction. Sometimes I buy from others, but I always look to Midway first. If they don't have it, I start searching elsewhere. They notify me immediately when they get my order, again when it is shipped, and furnish a tracking number. I've only had one problem, and they made it right very quickly.

Sgtonory
10-19-2013, 11:12 PM
Midway has always be great for me. I only order when i can get at least $100 worth of stuff to make it worth the shipping. Unless i really need something fast.

capt.hollis
10-19-2013, 11:23 PM
Midway is on top of there game. When you order they do not *** around on the shipping . I always have my stuff at my door within 3 days . They are great to deal with no doubt .

Love Life
10-19-2013, 11:23 PM
Midway slandered my mother and stole my wallet!! I even heard they are in cahoots with hoarders!!

capt.hollis
10-19-2013, 11:28 PM
Midway slandered my mother and stole my wallet!! I even heard they are in cahoots with hoarders!!poor you . Lol ��

dilly
10-19-2013, 11:35 PM
Gtek, all my packages arrive in good order this far. I'll wait and see how this one turns out, but it may be the guys at your local shipping waypoints to blame. It could be worth trying a different delivery method. I acknowledge that doesn't account for missing items (unless they are being stolen in transit by said careless employees).

mikeym1a
10-19-2013, 11:38 PM
I recently prepared what to you out there would consider a small order, all totaled, around $125. 3 boxes of assorted primers, and some sizing dies & stuff. They said it would be coming in two shipments, and were going to charge me $40+dollars 'shipping & handling', plus the hazmat fee, making the various fees 1/3 of the total of my small order. That is entirely too much. I cancelled the order, and immediately sent an email, to which I have received no reply, telling them of my cancelled order and why. Perhaps you guys out there in business can justify 33% of a shipment as various 'fees', but as a lone individual only wanting to do a little shooting, that's entirely too much. I'll order from them, again, but it will only be single purpose orders. I won't let them bite me twice.

TES
10-19-2013, 11:39 PM
don't get me started. They billed me shipping one item at a time ( I had a lot of items in my basket). Some without my consent. They also removed items from my shopping cart because I didn't want them to ship it on its own. Scum! 740.00 dollars of items cost me over 1000.00 when it was all said and done. Did I say scum? I meant whale squeeze!

brtelec
10-19-2013, 11:44 PM
What it really comes down to is, if you do not like the fees associated with a small order, do not order from them. People talk about the cost of doing business with some of these companies as if they have a gun to their head. If you want to show your displeasure with the way a company does business, do not spend your money with them. Then you get the comment that they would not do business with them but they were the only one that has what ever it is they are looking for.....tough. They are in business to make money, if you do not like they way they do that stop sending them your money.

Personally I have had nothing but good luck with Midway in every aspect of my dealings with them, but I refuse to pay the additional handling on small orders. I will either order the other things I am always needing or I will get it elsewhere.

Love Life
10-19-2013, 11:45 PM
Well...their policy on back orders is pretty straight forward.

AlaskanGuy
10-19-2013, 11:47 PM
I have bought lots from them in the past, but that was before they changed thier shipping policy... Now they do not and will not ship ship usps... Instead they ship via some other carrier, that keyholes the items comming to alaska until they feel that they have enough to ship making it worthwile to them to ship. This results in a delay for up to 4-5 weeks minimum for something that would take usps 5 days to arrive... Not to mention that you can forget about tracking... You just have to trust that someday, it might arrive if they feel up to it... Sorry, unacceptable... They totally lost my business, and i am sure most of us other alaskans... I complained about it, but was blown off with a "i will pass on your concerns" when i called customer service... I will shop elsewhere...

capt.hollis
10-19-2013, 11:52 PM
Before you check out of your basket it shows the fees and the shipping cost prior to actually purchasing it. The only fee I don't understand that they do is there is a handling fee I don't understand .

Kull
10-20-2013, 12:12 AM
There's no surprises, if you are surprised then you weren't paying very good attention.

geargnasher
10-20-2013, 01:28 AM
I never stopped doing business with them. They have an outstanding inventory computer program that has yet to be wrong for me, and who knows how many warehouse, procurement, and shipping staff working overtime these days to keep product rolling when other companies get mired and their systems break down.

Larry Potterfield made mention a couple of years ago in his little preamble on the inside cover of one of the Midway catalogs that he was going to be doing a lot more hunting and shooting, and have less time involvement with the company. My thought was and still is "Well done! Now go enjoy yourself for once. You've earned it." He's poured his life into that company, most like him either never know when to reap the rewards, or never get to that point.

Gear

btroj
10-20-2013, 08:58 AM
The ship things out fast. I can order Monday AM and receive it Tues PM. I have ordered from other places and it takes 3 to 5 days to be shipped. I call that service.

I order much from midway. Good website, I know if it is in stock, it gets to me quick. What isn't to like?

Tonto
10-20-2013, 11:07 AM
It's all about what the market will bear and that is us. Think about the airlines these days, charging fees for everything and guess what, folks are paying them and billions are rolling in. They are thinking, we should have done this sooner. Midway is no different, there are in it to make a profit and will tweak and change things to improve the bottom line. Do they care about us? Sure do but the balance is the best margins for the company. I've cut way back with mail order and prefer local shopping when I can and Brownell's get more of my business when things require mail order. Midway is testing making money on their shipping and by the looks of the responses, some are ok and some not. The only way to make an impression is to stop shopping there if you are unhappy. Reminds me of the oil change folks charging an environmental fee to dispose of your old oil, then they sell it. If the customer doesn't balk at prices, shipping and handling and other fees......the retailers will keep charging them. Deliver your message with your wallet. There is plenty of competition.

codgerville@zianet.com
10-20-2013, 11:16 AM
True enough, Tonto.

Love Life
10-20-2013, 11:31 AM
For awhile I did not buy Midway (a year or two ago) due to the shipping. When they lowered their shipping I started using them more often.

Midway USA is what all the other retailers want to be like when they grow up.

hoplite
10-20-2013, 11:45 AM
All good except the packing. Boxes are usually poorly packed and taped, such that a T7 primer arm slipped out through a torn gap while in transit. Excellent customer service shipped a replacement promptly.

jmort
10-20-2013, 11:53 AM
Do some comparison shopping. I use a number of retailers including Midway, MidSouth, Titan, Cabelas, BPI, and Gamaliels. I don't rule any retailer out except trash like CTD.

lmfd20
10-20-2013, 12:02 PM
If you are having packages completely destroyed over and over and think you will solve it by getting midway to put more tape on the box, you are delusional. I have ordered probably close to fifty times and never had a problem with midway. Their surepost leaves a little to be desired, but that's a Post Office problem. I can order from them and it will be at the local post office processing center in 36-48 hours from time of order. It then takes the post office 48-96 hours to go the last 35 miles. As far as the handling charge, if I find myself needing an item less than$25 dollars, I can always walk in my reloading room and find two or three other items that I will probably need before my next order.

North_of_60
10-20-2013, 12:14 PM
I have bought lots from them in the past, but that was before they changed thier shipping policy... Now they do not and will not ship ship usps... ..

84807

They still ship USPS to Alaska. I didn't place the order because two items are back ordered and I will wait until they can all ship together.

They are always my first choice.

I was a little miffed though when I wanted to order 2 lee bullet sizer dies and there was a $35 HazMat fee for the Liquid Alox that comes with the dies. I emailed and asked if this was correct and they replied that Liquid Alox is considered HazMat. I replied back that they could keep the Alox and send just the dies but they said that they could not break the packaging of the product to do that. I didn't place the order.

Al

rondog
10-20-2013, 12:16 PM
I've bought many, many things from Midway over the years. Never had any problem with packaging, damaged packages/missing items, late delivery, wrong items, etc. I do not like their fee for small orders though, and many small items are shipped in boxes when it could have been put in a small padded envelope much cheaper.

Overall, I give them a thumbs up. I just tend to think they rely too much on college-boy bean counters. Profit is good, but squeezing the customer unnecessarily for a few more bucks isn't.

Just my opinion. It irks me when a $7.99 item ends up costing over $16. I do try to consider the fact I have it quickly, vs. the time/fuel/frustration of trying to find the same item locally. Denver's a big area to try finding specific things in, so the convenience Midway offers does count for a lot.

They DO have an amazing amount of inventory though, gotta give 'em credit for that! I'd love to take a tour of their warehouse just to see it.

engineer401
10-20-2013, 02:15 PM
Midway has been fair to me for more than 20 years. I have no complaints.

cbrick
10-20-2013, 02:52 PM
I had stopped using Midway completely for awhile. I had placed an order and then 15 minutes later I remembered something I had forgot to include in the order so I placed the second order & then called them on the phone, I asked that both orders be included in the same box. No chance, 2 orders means two shipping fees, two handling fees. Another time I ordered two heaters for the gun safe & they insisted on putting each in a large flat rate box with two shipping fees on the large boxes plus two handling charges. 6 of them would have fit in one medium box, cancelled the order & they didn't care.

All of the rip off charges on shipping started right after Larry retired and his daughter took over. I've ordered a few times from them since but they haven't gotten even remotely as much business from me as they used to.

Rick

BBQJOE
10-20-2013, 02:55 PM
I have mixed feelings about midway.
They do have a large inventory, and it seems they are getting caught up on restocking.
I recently needed a new shell ejector for my press. it could have easily been dropped in an envelope and sent for the price of a stamp.
But of course wasn't.

W.R.Buchanan
10-20-2013, 02:57 PM
I have used Midway for a lot of years, and his business has evolved greatly over those years. The shipping costs have always been high, and I have chastised them many times for it.

They ship a lot of stuff UPS "Smart Post" which is cheaper for them, but in my case the Post Office won't deliver packages to my door if they don't fit in my mailbox. This pisses me off. For along time they had a flag on my account to not ship stuff by that method. Now I have Smart Post items shipped to my PO Box which cures the problem.

I don't buy just one thing from them on any given order. I keep a list of things I need to buy from them and Brownells and don't order until I have at least $100 worth.

Incidentally,,, Brownell's is more of the same, but I get a business discount from them which usually covers the shipping.

I just received an order from Midway a couple of weeks ago. Everyone of the items was sent back on their dime because they either didn't fit or weren't as advertised. Silly me for expecting that a bolt on Recoil Pad for a Mossberg 500 should actually bolt onto a Mossberg 500 stock. Or a Williams Fire Sight that was supposed to be .343 high actually turning out to be only .250 high.

They took care of me anyway even though I had destroyed the packaging and in the case of the Limbsaver pad, the pad itself trying to get it to fit. IE: it wasn't as advertised! And they ate it.

Running a company that big is going to have a significant number of problems every single day and in addition there are going to be lots of new problems to solve every single day that you've never seen before.

The fact that they have as much stuff as they have and do as good a job as they do is pretty amazing.

You just have to learn the ins and outs of dealing with them. They are no worse than any other outfit, and better than most .

Randy

Ed_Shot
10-20-2013, 03:05 PM
While I am a true blue MidSouth Shooter Supply patron Midway is my second choice. Just got a small order (things I couldn't find anywhere else) very promptly from Midway and yes 25% of the cost was SH charges but there was no sales tax and I used no gas and I got what I wanted ..... so I'm not unhappy.

500MAG
10-20-2013, 03:06 PM
I have purchased many things from Midway and have always been happy with their fast delivery. I also use Midsouth and Natchez and am happy with them. Grafs, on the other hand, took over a month to get me 2 molds that were in stock. That is ridiculous.

Mal Paso
10-20-2013, 03:08 PM
Amazon Prime. Once a Year Shipping Charge and you get your bullet mold in 2 days.

http://www.amazon.com/Lee-Precision-Caliber-Cavity-Silver/dp/B002SF306G/ref=sr_1_3?ie=UTF8&qid=1382295932&sr=8-3&keywords=bullet+mold

No extra charges for any item shipped.

carbine86
10-20-2013, 03:15 PM
As far as packages being smashed, tape loose, etc i work for UPS and how these damages happen is when employees both manegment and union are irresponsible with the amount that they are sending on each belt and what is sent. Each belt is about 4 feet wide and has many metal slides 90 degrees angle. That being said something that is too long to go through the corner or too wide will cause a jam(most times out of sight of the person sorting those packages down belt) on the belt that i am located on it takes atleast one mi ute for me to realize there is something wrong and shut the belt off and go to fix. Behind the jam could be in excess of 2000lbs of pressure from all the boxes jammed together. So unless the shipment is solid and i mean one solid mass in the box then yes the box will be damaged. Employees normally try to correct the damage as much as possible(some lazier than others) while yes some blame falls on the shipper most of the fault is on UPS. Just my two cents on that matter.

500MAG
10-20-2013, 03:42 PM
Amazon Prime. Once a Year Shipping Charge and you get your bullet mold in 2 days.

http://www.amazon.com/Lee-Precision-Caliber-Cavity-Silver/dp/B002SF306G/ref=sr_1_3?ie=UTF8&qid=1382295932&sr=8-3&keywords=bullet+mold

No extra charges for any item shipped.
That mold is the same price at Natchez, including delivery, delivered by 10/23 without paying the yearly prime amazon fee. Although, I am a prime member and do get good deals with it.

Copper75
10-20-2013, 05:00 PM
The Haz Mat fees are not Midway's fees but the shippers. That is why I do not buy powder or primers, etc mail order unless I'm buying a large amount. What is called HazMat is a federal gov thing, not midway.
I've been nothing but pleased with them for many years!

JMHO

Copper

geargnasher
10-20-2013, 05:15 PM
As far as packages being smashed, tape loose, etc i work for UPS and how these damages happen is when employees both manegment and union are irresponsible with the amount that they are sending on each belt and what is sent. Each belt is about 4 feet wide and has many metal slides 90 degrees angle. That being said something that is too long to go through the corner or too wide will cause a jam(most times out of sight of the person sorting those packages down belt) on the belt that i am located on it takes atleast one mi ute for me to realize there is something wrong and shut the belt off and go to fix. Behind the jam could be in excess of 2000lbs of pressure from all the boxes jammed together. So unless the shipment is solid and i mean one solid mass in the box then yes the box will be damaged. Employees normally try to correct the damage as much as possible(some lazier than others) while yes some blame falls on the shipper most of the fault is on UPS. Just my two cents on that matter.

That's insightful, I wondered how you guys could manage to tear up an anvil in a sand pile. I wonder what sort of conveyor systems FedEx uses, the seem to take much better care of boxes by and large, and I receive dozens of packages from both from all over the country every week at work.

Gear

carbine86
10-20-2013, 05:33 PM
It really depends on the set up of each hub some are worse than others the one i work at is horibble for getting damages(oak creek wi hub)

HNSB
10-20-2013, 06:10 PM
My biggest problem with Midway is 1-2 emails a day, even though I've unsubscribed from all the mailing lists.

Rick Hodges
10-20-2013, 06:30 PM
I will not use them....ever again. Their shipping charges and policies border on fraud. I don't have to do business with the likes of them.

detox
10-20-2013, 06:42 PM
I use Midway alot, but their prices are usually higher than Midsouth. High Prices and cheap plastic shipping envelope is my only complaint. Moulds are like $10.00 higher . The cheap envelope they use once distroyed plastic case of RCBS mould (tore off lid)...mould was flopping free outside of case, but inside of envelope when received.

detox
10-20-2013, 06:47 PM
As far as packages being smashed, tape loose, etc i work for UPS and how these damages happen is when employees both manegment and union are irresponsible with the amount that they are sending on each belt and what is sent. Each belt is about 4 feet wide and has many metal slides 90 degrees angle. That being said something that is too long to go through the corner or too wide will cause a jam(most times out of sight of the person sorting those packages down belt) on the belt that i am located on it takes atleast one mi ute for me to realize there is something wrong and shut the belt off and go to fix. Behind the jam could be in excess of 2000lbs of pressure from all the boxes jammed together. So unless the shipment is solid and i mean one solid mass in the box then yes the box will be damaged. Employees normally try to correct the damage as much as possible(some lazier than others) while yes some blame falls on the shipper most of the fault is on UPS. Just my two cents on that matter.

I bet this is hard work? Are you a temp? I here they use alot of contracted temp labor.

"We are in this business for profit, not welfare" the current American way

jonp
10-20-2013, 06:51 PM
Midway slandered my mother and stole my wallet!! I even heard they are in cahoots with hoarders!!

Midway stole my wallet, is hoarding my mother and slandered my rifle!!!!!!!!

doghawg
10-20-2013, 07:07 PM
I haven't had a problem with Midway in over 20 years of ordering from them. Willing to pay a couple bucks more knowing their return policy will bail me out if a defective product comes through.

dilly
10-20-2013, 07:09 PM
I was a little miffed though when I wanted to order 2 lee bullet sizer dies and there was a $35 HazMat fee for the Liquid Alox that comes with the dies. I emailed and asked if this was correct and they replied that Liquid Alox is considered HazMat. I replied back that they could keep the Alox and send just the dies but they said that they could not break the packaging of the product to do that. I didn't place the order.

Al

This doesn't make sense at all. If you see on my order, there is a Lee sizer with alox but no HazMat. How does that work?

country gent
10-20-2013, 07:15 PM
I have no problem with Midways shipping charges, time to ship, or quaity of items. I have done most of my buisness with them in the past as it was fast easy and theyhad what I needed. The last couple years I have slowed down though since there new website is a pain, I normally get on a website do a search for what I want and bingo its right there for me. On Midways new site I do the search and wow Ive got everything but what I asked for. Most recent was a search for 40-65 unprimed brass, I got dies lubes everything but and nothing 45 cal of any sort. The order went to Brownells ( I had started at siclairs but the brass was with brownells). When I have 6 or more items spending 15-20 mins finding each one is unacceptable. I did call and complain about this and asked if the old site could be maintained on the side, I got told just use the new and youll get used to it. I normally use Buffalo arm, Trac of the wolf, shiloh sharps, mid south, natchez and several others. On all the other sites I can find the items have them checked out in the 15-20 mins it takes me to find the first at midways.

detox
10-20-2013, 07:16 PM
This doesn't make sense at all. If you see on my order, there is a Lee sizer with alox but no HazMat. How does that work?

Order primers and you will pay hazmat. Order primed cases and no hazmat fee? How does this work?

Love Life
10-20-2013, 07:17 PM
"We are in this business for profit, not welfare" the current American way

That's always been the American way. That's how we grew to be a world power.

Being in business for welfare, and not profit, is what is killing our nation now. Welcome to my ignore list.

frankenfab
10-20-2013, 07:18 PM
This doesn't make sense at all. If you see on my order, there is a Lee sizer with alox but no HazMat. How does that work?


Anything to AK or HI has to go airboouuurrne.

Love Life
10-20-2013, 07:18 PM
Midway stole my wallet, is hoarding my mother and slandered my rifle!!!!!!!!

Dang!! Midway got you good!!

They offered to ship my wallet back, but I couldn't afford the shipping!! :p

Victor N TN
10-20-2013, 07:19 PM
I've been a Midway customer since back in the 1970s when all they offered was corn cob grit and surplus military ammo paste board boxes. I've ordered a ton of stuff from them in the past. I'm well satisfied. You don't expect them to ship items out of their own pocket do you? I know that for years they did just that. But having had my hands in 5 small businesses, I can say that if he doesn't make make some profit, we will all loose a great place to order tooling and supplies.

carbine86
10-20-2013, 07:22 PM
As far as being a temp no ive been there 8 years now. (two shoulder surgeries on the same shoulder if that tells ya how hard of work it is)

detox
10-20-2013, 07:23 PM
I can say that if he doesn't make make some profit, we will all loose a great place to order tooling and supplies.

Larry Potterfield Founder, CEO and Multi Millionare of Midway.

Love Life
10-20-2013, 07:26 PM
Being a millionaire due to your hard work and effort is wrong? Jesus. They just won't stop showing up.

WILCO
10-20-2013, 07:29 PM
I always vote with my wallet!

WILCO
10-20-2013, 07:32 PM
Larry Potterfield Founder, CEO and Multi Millionare of Midway.

Don't be too jealous detox. The communists are punishing Ol' Larry right now and making sure you'll be in poverty for generations to come.

WILCO
10-20-2013, 07:33 PM
Order primers and you will pay hazmat. Order primed cases and no hazmat fee? How does this work?

Government regulations. You'll get a major dose of it with obamacare.

Uncle R.
10-20-2013, 07:39 PM
I've bought things from Midway since even before they were on the internet. Thirty years ago (?) They had excellent brass prices and I'd eagerly await their "Truckload Sale" monthly brochures to see which calibers were on sale. In those days the listed prices included shipping and you could place a very small order or a large one without thinking about the shipping costs at all.
<
I've watched them grow over those years from a reloading components supplier into the wide-ranging shooting and hunting retailer they are today.
<
I've never had a problem with them. They ship quickly, their orders have always been correct, and they never charged me more than they originally quoted. Free shipping is long gone and their current policies make it unwise to place a small order, so I combine my needs into fewer large orders to keep shipping costs reasonable. My most recent order from them was initiated by my need for an AR gas ring. There's no way I would order a single gas ring - less than two dollars - and pay almost fifteen dollars in shipping. I keep a list of "stuff I need to buy when I place an order" and it really helps to amortize shipping costs, so in this case my order expanded to include a bunch of other items that I've been wanting anyway.
<
If I HAD to place an order for a single inexpensive item I'd consider the cost of shipping and decide if it was worth it to me to get what I needed quickly. As long as they're up front about the charges the decision to buy or not is still yours. I see no reason to denigrate them.
<
Uncle R.

500MAG
10-20-2013, 07:41 PM
That's insightful, I wondered how you guys could manage to tear up an anvil in a sand pile. I wonder what sort of conveyor systems FedEx uses, the seem to take much better care of boxes by and large, and I receive dozens of packages from both from all over the country every week at work.

Gear
That reminds me of this video:

www.youtube.com/watch?v=89oogoOeLhc

detox
10-20-2013, 07:46 PM
If i figure in the 30 mile trip and the high prices (plus taxes) i have to pay at the gun store...yes it is well worth ordering from Midway. I just hope the government doesn't ever start charging taxes for all internet orders.

Love Life
10-20-2013, 07:47 PM
Well that was a fast flip...

detox
10-20-2013, 07:50 PM
Being a millionaire due to your hard work and effort is wrong? Jesus. They just won't stop showing up.

Larry has never seen hard work. Just ask the guy that works at UPS. Larry does put in extra effort though. Jesus

cbrick
10-20-2013, 07:52 PM
I see no reason to denigrate them. Uncle R.

Really? I guess I do learn something every day. Let's see if I have this right, a business double charges ya or worse on shipping and then tells ya to bend over and if you talk about that your denigrating THEM? Is that about right?

I've seen nothing in this thread other than folks sharing their personal experiences with Midway. That Uncle is not denigrating!

Rick

Love Life
10-20-2013, 07:53 PM
After what CBRick posted I have to come clean. MidwayUSA did not slander my mother.

cbrick
10-20-2013, 07:56 PM
I just hope the government doesn't ever start charging taxes for all internet orders.

The gubment, in particular the current one, has never even heard of a tax it didn't dearly love. You'll probably be able to hold your breath until that happens. After all, it's for the children.

Rick

rollmyown
10-20-2013, 08:06 PM
Midway USA does not impress me. They don't send goods outside the USA and won't even complete a sale with a non US issued credit card.
No other company I have had dealings with has this policy.

codgerville@zianet.com
10-20-2013, 08:18 PM
There isn't much to be had in the local stores, so if I need something, I have to order it or wait till we make a trip to Phoenix or Albuquerque. That is 250 miles one way to either. Las Cruces has very little to offer, and that is 120 miles away. Considering the cost of travel, including gas, meals, hotel, etc. it costs a lot less to pay the shipping. If you don't like Midway, don' buy from them.

RW460
10-20-2013, 08:32 PM
I have used Midway for many years but there shipping cost drove me to find cheaper places to spend my few dollars. I still use Midway for some items. I have always had good service from Midway and I like their online site I use it to find better descriptions on items then order from someone else. Midway has cheaper ways to ship if they would only use them but this is a way to increase profit. I have received items that have been shipped by manila envelopes with only a few dollars shipping, also just received a shipment from England for less than $12. One other thing -if it fits it ships- heard that before got a lot of items this way let your wallet do your talking.

dilly
10-20-2013, 08:41 PM
Order primers and you will pay hazmat. Order primed cases and no hazmat fee? How does this work?

It's true that that's frustrating and arbitrary, however it's industry standard. It's set by either Federal (sorry for using the F word) regulations or parcel company policy. I don't like it, but it's not like Midsouth or whatever competitor can do things any differently. Unless you happen to have a great local store, but that's pretty rare.

ColColt
10-20-2013, 08:46 PM
I ordered a collet for my Forster case trimmer two weeks ago and it's still not here. I thought shipping was to be UPS as indicated but it seems UPS divvies it out to USPS instead and they screwed the delivery up royally. It got here over a week ago and some idiot at the post office turns around and sends it to Bristol, VA for some unknown reason. I had written Midway about it asking why n the first place did it get into USPS hands. I'll watch from now on. The PO is currently, supposedly, looking for my collet but in the meantime Midway sent me this answer about the shipping.

"Thank you for your email regarding our shipping methods. I apologize for any inconvenience these options have caused. When customers place orders online, they have the option of choosing the shipping methods available based on the products purchased. When using UPS Mail Innovations (MI) or UPS Sure Post (SP), you will see (USPS Final Delivery); this means that UPS will take the order from our dock and deliver to your local Post Office Hub for final delivery. If the customer wishes for UPS to make final delivery, UPS Ground must be the method chosen.

I apologize for the inconvenience this shipping method has caused you, but as Larry said in the prior email. We have to allow 10 business days for the delivery to be completed before we are able to make any corrective actions. If you have not received your package by 10/21 please call 1-800 number below and any of our agents will be more than happy to resolve this issue for you.

During the checkout process in the upper right corner of the “shipping address” box which is also in the upper right corner click the “edit” link. Once you have chosen your preferred shipping address all available shipping methods will be given. The only shipping methods are will be UPS all the way is UPS Ground, UPS 2nd day, and UPS Next day. UPS MI/SP both are a final delivery by your local post office.

We thank you for your feedback and appreciate you taking the time to share your opinion. If you have any additional questions or comments, please feel free to contact us at 1-800-243-3220. Our hours of operation are Monday through Friday 8 a.m. to 6 p.m. CT. You may also email us at customerservice@midwayusa.com."

Elkins45
10-20-2013, 08:54 PM
There was a time when if you couldn't find a component (bullet, brass , primer or powder) at the local shop then you simply did without. Then one day I noticed an ad for a company called Midway in one of the gun mags. They would send you components thru the mail, and orders over $25 included shipping charges. Suddenly I didn't have to waste a day driving to Lexington to see if I could find a box of bullets.

Over the years there have been changes, none of them good. I don't remember which came first, the end of free shipping or the arbitrary decision by the carriers to tack on the Hazmat extortion fee.

I still give Midway most of my business, but I make strategic large orders, and sometimes I find that Midsouth or Graf's is a better option...but I always check Midway first.

Personally, I'm mad at them because I didn't get selected for the birthday sale this year. I had plans for that discount!

capt.hollis
10-20-2013, 09:36 PM
After what CBRick posted I have to come clean. MidwayUSA did not slander my mother.i see how some get 6842 post, lol. Other than that if you don't get a midway order in within 5 days you better call, and see if the order went through processing. They are the quickest I've seen on shipping.

BoolitBullet
10-20-2013, 11:59 PM
Whoa! I was about to drop some money on those Midway schmucks getting myself all geared up to do some casting. However, after reading this thread, I am going to take my business elsewhere. Thanks for the heads up guys.

gandydancer
10-21-2013, 12:13 AM
Handling fees???? make as much sense as delivery fees on your electric bill. nothing more then out and out thievery.

North_of_60
10-21-2013, 12:15 AM
This doesn't make sense at all. If you see on my order, there is a Lee sizer with alox but no HazMat. How does that work?

I don't know, maybe because I'm in Alaska. I bought one directly from Lee about a year ago and there was no HazMat fee for that one.

Kull
10-21-2013, 12:28 AM
I will not use them....ever again. Their shipping charges and policies border on fraud. I don't have to do business with the likes of them.

I don't care where people buy their stuff but examples please.

I don't see any differences in the methods or the shipping rates of Midway than any other company, and I get everything online as I live away from civilization. All depends on how far it's going and the method I choose to get it to me. I have to go to the post office, they don't deliver. UPS/FedEx is a toss up between who's cheaper, usually UPS with final delivery by post office.

drinks
10-21-2013, 12:44 AM
I am not happy with their shipping policies, much could be shipped in flat rate boxes at a lower price and the USPS will pick it up, without charge.
I really have a problem with them on their return of defective merchandise policies.
A friend ordered a .376 Adams & Bennett barrel from them, he got it, threaded and chambered it, installed it, then spent weeks trying to get it to shoot a group, rather than a pattern.
For some reason, he checked the diameter of the barrel at the muzzle, it was .346".
Even though the barrel was clearly marked as .376, it was , in fact,a .358 barrel.
He has tried to get Potterfield to do something about it, but he cannot even get an answer.
In my opinion, this is the worst kind of business practice.

TXGunNut
10-21-2013, 01:07 AM
I've been doing business with them since they had a little flyer with an order form, probably about 30 years. Only issues I've had was with their backorder and small order policy, that was on me because I didn't read all the info. Ordered a Bushnell dot scope from them today; $15 off, free shipping.
I'm hoping when my birthday rolls around again (February) the shelves are not empty like they were this year.

MaryB
10-21-2013, 02:10 AM
I have abandoned many smaller orders that could have fit in a $6 USPS flat rate box. What is their issue with the postal service? I get my best service from them. I have a box coming from Midway tomorrow UPS and I am sure I will have to chase down the house it gets left at yet again. Worst case is it will land at the store and they will give me a call. That is what we normally do with UPS that can't seem to figure out clearly marked addresses in a town of 280 people.

500MAG
10-21-2013, 06:14 AM
Whoa! I was about to drop some money on those Midway schmucks getting myself all geared up to do some casting. However, after reading this thread, I am going to take my business elsewhere. Thanks for the heads up guys.
They tell you the shipping charge up front, if your not happy, go elsewhere. These guys are unhappy because they have seen the change through the years of doing business with them. I purchased moulds from them for the first time back in the 80's from an ad in a magazine. They are a lot different now and have much more competition.

jonp
10-21-2013, 06:53 AM
I rarely order from them unless I can package several items due to the shipping but that is business. The times I have ordered items from them they were shipped and showed up in short order. It's not like you are tricked into the shipping charge. If you can't find something you want and they have it then do without or buy it.
The comments on Larry being a millionaire are pretty darn troubling. If anyone has a problem with that then start a business and make money yourself and stop whining on the internet.

seabreeze133
10-21-2013, 02:37 PM
A number of years ago we were helping our daughter and her family in their business in El Cajon, Ca and we had an interesting experience in shipping with UPS. Seem there were packages missing and smashed packages w/part of the shipment missing. UPS discovered the driver was borrowing the stuff and they could not fire him because of union rules. So the idiot driver let them promote him to supervisor and guess what? Fired him.

Maybe Midway was just the victim as well as we were.

Cheers

seabreeze

ColColt
10-21-2013, 02:47 PM
I haven't had any issues of any importance with Midway. It's been the carriers I've had a problem with. One order that should have been delivered here via UPS was a week late. I managed to stop the driver going down the street, gave them the tracking number and asked where it was since tracking showed it delivered. Long story short, they left it at another address two blocks away and they had to retrieve it and had a hard time proving to the one that accepted it it wasn't theirs!


UPS/FedEx is a toss up between who's cheaper, usually UPS with final delivery by post office.

This is what I don't understand. What the post office got to do with a UPS order...makes no sense. You should have three choices in shipping either UPS/USPS/FedEx. This was how my last package got lost and it still hasn't been found. Ordered UPS and they gave it to USPS.

johnho
10-21-2013, 02:52 PM
When Midway raised their shipping costs I found I could do a lot better with ordering from others. Only took a little research to find what I wanted. I here now they have improved that but never knew it as I have been away from them for so long now and no need to go back. But, when I did order from them they were fast and I had no problems with them that I can remember. But I don't remember so well now and would give them a try next time to see if things improved on shipping, if I remember. :)

Echd
10-21-2013, 03:12 PM
Without reading the thread, I'm not a fan of them tacking exorbitant "handling" charges onto things... When I buy a $18 pushthru die, I don't really foresee that also needing an $18 "handling" fee.

It would be one thing if they were like Grafs and said smaller orders got a fee, but even then, they're just making up margins through shipping fees, and that's pretty dishonest. I used to use them a lot, now I rarely do.

timtonya
10-21-2013, 03:54 PM
Jesus. Seriously? I just ordered over $800 worth of stuff. Shipping was $30 and included 2 boxes.

Brett
10-21-2013, 03:56 PM
I have done a bit ordering with Midway over the last few years, and I don't have any problem with them trying to make some profit. However I try to avoid ordering from them for the reasons so often cited in this thread.

They have good enough prices but then try to make more on shipping and offer a poor service in their UPS to Postal option. I ship using UPS often and can see easy enough that they charge around double the price UPS charges for the same. It is easy enough to check. Also shipping back ordered products one at a time and charging huge shipping each time is close to criminal. I will not order any thing marked as back order from them.

Of course I can't really say that amazon is any better. RCBS little dandy rotors are about $5 each more expensive there. But Midway was out of stock on one that I needed. So much for Midway's selection.

62chevy
10-21-2013, 04:23 PM
Jesus. Seriously? I just ordered over $800 worth of stuff. Shipping was $30 and included 2 boxes.

Sometimes you hit the jackpot and sometimes you don't. Midway tried to gouge me on some items with shipping. The order was 25 bucks and shipping $18. Clicked off and sent my money else where. Plus there web site is a pain to navigate.

I've found Titan Reloading to be cheaper with less shipping but they only sell Lee stuff. Someone else told me about FS Reloading so may be using them too.

BCB
10-21-2013, 05:40 PM
There is no doubt at all in my opinion that these mail order companies make their profit on S&H…

They make the price look good and then the actual price comes when ones includes the S&H…

I think some people may not realize that, as I know people who order $20 worth of stuff and pay $10 S&H—yet they think they got a good buy of the item at $20…

Most ship UPS or FedEx. They are pricey. Why not ship via the postal service in the boxes that cost one price no matter how much is in it…

You can get a bunch of molds or bullets or dies or whatever if they are smaller items. And we know that the smaller items can be very expensive…

I think they make profit from UPS and FedEx as kickbacks for using their services…

Just my thoughts…

Good-luck…BCB

mold maker
10-21-2013, 05:53 PM
I use their "wish list" to build an order and avoid the small order fees. That way I can wait till an "out of stock" item will ship all at the same time. I'm not pleased with the shipping charges, but I don't like the gas prices of shopping.
The only problem I ever had with MidWay USA was fixed with a phone call and 48 hrs.

KyBill
10-21-2013, 06:08 PM
Have had no problems with midway other than BackOrders shipping charges 5 dollar item 10 dollar shipping .canceled all my back orders and put on 1 invoice of a total BackOrdered Invoice just have to waite for all items to come in before they ship been waiting 3 months now.but in no hurry. KyBill

chevyiron420
10-21-2013, 06:41 PM
I see this stuff going on in many places. Windfall profits by charging fee's for handling, small orders, ect wile advertising fair prices for product. Its designed to be misleading and it fools a lot of people. It reminds me of a store owners trick that he played for many years. he kept a wisk broom on the counter next to the register. Every body got charged for it at checkout. If anyone called him on it he just said he thought it was theirs and refunded there money. He sold that same broom thousands of times. Pure profit for nothing, it seems to be the way of things now.

ColColt
10-21-2013, 06:52 PM
It's not just Midway. Today I ordered some goodies from Sinclair, a division of Brownell's and they do the same thing Midway does...UPS to post office thing. If you don't want that you can change shipping to UPS ground but it'll add another $6-8 to your shipping. I checked that out today and went ahead, against better judgement, going the UPS/USPS route to get it shipped at about $8 instead of $15 with UPS. They've got you buy the gonads.

plainsman456
10-21-2013, 07:31 PM
And they will no longer have dealers pricing!

Some of the handling charges are like the power company (after putting the smart meter in place that a computer reads)
and still charging for the meter reader.

I still order from them just not as much as i used to.

ctious
10-21-2013, 07:58 PM
I stopped ordering from them the second they changed the shipping. Took 8 business days to get to me vs the normal 2 days. That was the end for me. Now I shop all over the net to find the best price. And I always fond way cheaper them midway.

detox
10-21-2013, 09:25 PM
I just ordered three small items totaling $70.00 and basic shipping and handling was just 9.95 (ups sure post). This is few dollars cheaper than it cost me two months ago. Larger and heavier items do cost more to ship. I am happy camper as long as they arrive undamaged in the White plastic envelope.

carolina556
10-21-2013, 09:53 PM
If you shop online, Midway or anywhere else you need to shop smartly and buy as much as you need at one time...otherwise you do nickel and dime yourself to death with the costs.....I always start adding items I want and when I get enough dough or enough desire to order them I click order and pay the fee.... Honestly if you buy a $8 widget and they have to pay people to pick it, pack it, list it, and ship it those fees need to be covered...its the same work as if you decided to buy a $1000 item. So in order to ship a box they probably incur minimum fees for each order which we have to pay....fill the cart is my best advice!! Then you spread the fee over a bunch of items and it is negligible.

762sultan
10-21-2013, 09:55 PM
I just ordered one item that I needed for a Mauser 98 build. It was 35.00 and shipping was about 5.00 so I cannot complain about shipping costs. I ordered it during the overnight hours of last Friday night and received it on Monday about 2 PM. It was shipped by UPS and dropped off at the local USPS location and delivered by my regular mail delivery person. I think they will continue to be my supplier as long as they have the items that I need. Just my 2 cents.

Slow Elk 45/70
10-21-2013, 10:38 PM
:violin:I used to use Midway, for years.....now I pay more attention all these add on fees/shipping..
so I buy elsewhere.. I still look at their site if I need something I have need of that no one else has.
I also try to wait until I have $100-200 of items to order..:killingpc

Garyshome
10-21-2013, 10:47 PM
I buy from anybody else first before I go to Midway! Natchez, wiedeners, grafs. The prices are HIGH! If someone else doesn't have one I wait till they get it and buy from anyone else, even if they have the same prices as Midway.

Kull
10-21-2013, 11:22 PM
This is what I don't understand. What the post office got to do with a UPS order...makes no sense. You should have three choices in shipping either UPS/USPS/FedEx. This was how my last package got lost and it still hasn't been found. Ordered UPS and they gave it to USPS.

This has been going with UPS/USPS for a while now. It's simple laziness in my opinion by UPS. Somewhere, at some point, someone at UPS said hey this is bs we have to actually deliver stuff to peoples houses. Why not just cut a deal with USPS and we'll drop off all out stuff with them, let the customer come get their ****.

If anything people should be mad at the shipping companies for increasing costs of shipping and odd practices, not the businesses.

62chevy
10-21-2013, 11:24 PM
I do not believe Midway makes a dime on shipping if anything they loss money as most companies do. It's a cost of doing business. What I didn't like was when I called and told them someone had tampered with my order the next order they tried to force 3 day select and insurance on me for a total of $18 a full 1/3 of the cost of the order. Couldn't back out and change the shipping method so went else where. the next time I ordered from them they did the same but this time I was able to change the shipping and got a $70 order for less than 15. UPS messed up and brought it to my house instead of the post office. With UPS it's a **** shoot if I will get it or the neighbor down the street.

uscra112
10-22-2013, 12:06 AM
IMHO Midway is profiteering on shipping and handling, in a big way. I often buy stuff from McMaster (if they ain't got it, you don't need it) Carr, which is a much bigger outfit than Midway. Their UPS shipping on an item the size of a walnut is usually about $7.00, and it often gets to me by noon the NEXT DAY if I order before 3:00 PM. (Granted I'm only 100 miles from one of their warehouses.) On top of that, McMaster has NO MINUMUM. They'll ship a ten cent item as quickly as a $500 item.

@ 62Chevy: UPS and FedEx give large discounts to volume shippers. Been there, done that. Midway is charging walkin-retail UPS shipping rates, when they actually pay half that.

I'm now buying on Amazon a lot. Combine enough items to exceed $25, and take the free shipping option (where available) and you get your stuff in half the time they quote, with no shipping charges even of it comes from more than one location.

Lastly, why is anybody paying Midway retail for Lee Liquid Alox? You can get a far better deal from White Label, and no hazmat fee there ! (Prayers for those folks to get their operation back together ASAP.)

wallenba
10-22-2013, 12:20 AM
Don't profit from shipping? Try ordering a Nosler reloading manual like I did. It costs $17. Then they add $16 shipping and $3 for handling! They don't work with the post office? They can't stick it in a shipping pouch and mail it? No, they won't. Why?
I cancelled that order.
That said, I still order from them, but only when I can order enough to justify the S&H.

P.S. I got an order from Rotometals on my porch today, shipping was FREE! 50 lbs of alloy.
Also, I ordered the manual, two pounds of SR-4759 and another item, totaling $111.20 from Midsouth. Shipping was only $11.34
(+ hazmat fee of course).

Cadillo
10-22-2013, 12:47 AM
I've been buying from Midway for about thirty-two years now, and will continue to do so, mainly because they have just about anything that I need for this hobby of mine, and they manage to get things out the door and to me faster than anyone else I have dealt with. Having said that, they are not without problems when it comes to shipping.

It seems that they have probably employed some young folks in that department, and they are in need of very close supervision due to a total lack of common sense, especially with regard to anything mechanical such as a cardboard box, which requires more than one strip of tape to secure, especially when loaded with heavy, delicate, and expensive items. It gets a lot worse when the order is small enough to fit within one of their favored plastic shipping envelopes. They once shipped me two new S&W revolver barrels. The barrels were inside individual thin plastic sleeves, which were dropped inside the dreaded large plastic shipping envelope with no padding of any kind to protect them from shock. During transit they were able to shift from end to end in the bag clattering and bludgeoning themselves against one another as well as any hard surface the bag contacted. Upon arrival, the front sights were butchered, ruining over $200.00 worth of merchandise.

I returned the barrels along with a scathing letter, and to Midway's credit, they replaced the barrels, and repaid me for my return shipping. The replacement barrels were apparently packed and shipped by the same knot head, because they were packed the same as before, except that one of the two barrels was wrapped in a single sheet of tissue paper prior to insertion in its plastic sleeve. From the looks of it, I believe that this was done at S&W. Miraculously these two barrels arrived unscathed, which was great for me, but Midway took it in the shorts for two new barrels due to malfeasance in their packing/shipping department.

Notwithstanding these types of problems, which appear to be ongoing in spite of being notified by their customer base, Midway has always done whatever was necessary to make it right when something went wrong with my shipments. All things considered, I'll continue to shop with them.

MaryB
10-22-2013, 12:58 AM
Well my Midway order that should have arrived today was miss routed to the wrong post office 17 miles away. God only knows where it will go from there.

jmort
10-22-2013, 01:02 AM
I will reiterate, shop and compare. I wanted 5 pounds of Blue Dot. Midway is $116.50 delivered, but they won't even take my back-order. I don't mind waiting, just let me get in line. So I paid $107.00 delivered from one of my favorite places, and I am "in line." One day "the box" will arrive and I will be happy to get it. If it were reversed, I would have ordered from Midway.

rondog
10-22-2013, 01:47 AM
Man, sure would be nice and make life easier if the kinda stuff we all need for this hobby of ours was available locally! I live in the Denver Metro area and even with all the Cabela's, Bass Pro Shops, Sportsman's Warehouse, Dick's, Gander Mountain, and all the smaller gun shops, finding things is near impossible. Not to mention huge amounts of miles and driving time, and gas, and aggravation. Bullet molds? Hah! Bullet sizing dies? Giggle.....

I recently needed scope mounts for a Winchester 94AE Trapper, and I knew better than to even bother trying to find them here. Midway had 'em for like, $7.99 or so. With the shipping and small order fee, it was close to $15-$16, can't recall exactly. But, they had the item and I had it in 2-3 days. I'd have spent FAR more than that looking for them locally (don't even bother trying to call places anymore to ask if they have something).

Whatcha gonna do.....

Lead Fred
10-22-2013, 07:08 AM
Midway is the walmart of gun stuff. A necessary evil

Ive given them $180 this month, and hated every minute of it.

But I got what I need for when the lights go out, so the hassle is worth it

dondiego
10-22-2013, 11:38 AM
Fred - Have you forgotten to pay the light bill.........again?

lmfd20
10-22-2013, 02:32 PM
Wow! After reading through this thread I have reached a decision. I am going to quit my job and open and internet sales co. Who wouldn't after this info. Here is what I've gathered. Gas is free, employees work for free, businesses do nothing but overcharge for products that they get for free and shipping and handling that costs nothing (see above- gas & employees=$0), and I won't have to lift a finger to swindle all of you out of a bazilion dollars. All this while forcing you to purchase from me at gun point. Thanks for helping me see the right path. I've been so stupid busting my *** in a steel mill 50-86 hours a week, swapping back and forth between 12hr nights and days and having the government take half of the money I've worked for.

Gtek
10-22-2013, 05:37 PM
When I chimed in along time ago, all I wanted was a little more tape on the box. Gtek

w0fms
10-22-2013, 05:48 PM
There are a lot of annoyances with Midway lately, like offering coupons, but excluding "sale", "clearance" items... in the finer print, "non sale items that have a quantity limit". ... so in "crazy post-Obamaville 2nd term".. the non-sale quantity limit stuff is 80% of their website. More that a little disingenuous and... well dishonest, IMHO.

Still for most of the stuff.. I can't do better in one place. But to get $10 off a $50 order, it took $200 worth of stuff and then the shipping was $18... So I'm going to start severely slowing down on the Midway Orders. If/when stuff turns around I will see if they turn around too. If it's "a lot" like I suspect then the moaning is legitimate...

Riverpigusmc
10-22-2013, 06:44 PM
I understand shipping and handling costs money (although Midway seems to take it to the upper limits). My problem is, they send my stuff past my house to Orlando, then BACK up to Georgia to the post office hub so I can wait 7 days for it to get back to me here outside Gainesville. So it goes past my house on I-75....twice

cbrick
10-22-2013, 06:50 PM
Gas is free, employees work for free, businesses do nothing but overcharge for products that they get for free and shipping and handling that costs nothing (see above- gas & employees=$0), and I won't have to lift a finger to swindle all of you out of a bazilion dollars.

Ridiculous is such a weak word to describe that entire post. I guess it's fine with you if they charge two shipping charges and two handling charges for two separate boxes because you order two of something in the same order even though 4 or more of them would fit in one medium flat rate box. That's only one of the things Midway did to me. That's a good thing right? After all, those poor folks are only trying to survive right? And that's only one such incident that I personally have experienced with them and from reading this post it seems pretty clear it's not only me.

As for you, please feel to shop there all you want but don't forget to bend over.

Rick

jcwit
10-22-2013, 07:14 PM
I understand shipping and handling costs money (although Midway seems to take it to the upper limits). My problem is, they send my stuff past my house to Orlando, then BACK up to Georgia to the post office hub so I can wait 7 days for it to get back to me here outside Gainesville. So it goes past my house on I-75....twice

I've said this many, many times both on the internet and to friends who complain about delivery both by the Post Office and UPS.

If you think you can do better delivering mail & packages across the U.SA. in the quantities they both do, go for it.

I get 3 day delivery from most everywhere in the U.S. & delivery within 2 weeks from Europe, China & Russia.

abunaitoo
10-22-2013, 07:49 PM
think shipping is bad for you.
I'm in Hawaii. Some places/people won't even ship to us. Even some on this fourm!!!!
When they do, it's almost always "It cost more to ship to Hawaii".
Funny, it dosen't cost us more to ship to the lower 48.
Midway is now finally shipping USPS flat rate box. I haven' tried it yet. I think they charge $5.00 for handling/packing.
When I used to order from them, a long long time ago, they would mail UPS blue lable for less than USPS parcel post.
The last time I ordered from them, a few years ago, shipping was almost half the cost of the parts.
I was getting dealer price, but the high shipping pushed the price over other places.
For some reason Midway is not the same Midway of years ago.
It happens when a company get to big. They forget what made them what they are today.
RCBS is an exception. We are very lucky that RCBS has the same, no BS, policies as when they started.
Thank you, Thank you , Thank you, RCBS
Dillion is also a friend.

Dale in Louisiana
10-22-2013, 09:42 PM
I understand shipping and handling costs money (although Midway seems to take it to the upper limits). My problem is, they send my stuff past my house to Orlando, then BACK up to Georgia to the post office hub so I can wait 7 days for it to get back to me here outside Gainesville. So it goes past my house on I-75....twice

That's hardly Midway's fault. UPS, USPS, FedEx ALL use distribution hubs. It makes little sense on a basic level, but in terms of the massive amount of packages moved, it makes sense to centralize collection and distribution.

My local post office no longer sorts local mail, so if I want to send a letter to pay a bill to an office two miles up the road, the letter carrier picks it up at my mailbox, takes it to the local post office where it's bundled and sent to the regional office. There, they sort it and send it back to the local post office and another letter carrier takes it to the addressee. My two mile envelope has traveled a hundred and fifty miles.

It's like airlines. If I want to fly from here (Southwest Louisiana) to Florida, I start out by flying WEST to either Houston or Dallas, the going from there to Florida. That Dallas route adds seven hundred miles or more.

A lot of FedEx goes through their hub in Memphis. If this means it backtracks, well, let's just go back to the days when parcel post meant 'it'll get here when it gets here' and tracking was a mere dream.

dale in Louisiana

MaryB
10-23-2013, 12:28 AM
What is midways malfunction about shipping priority mail?

BoolitBullet
10-23-2013, 12:40 AM
This is what I love about forums. The original post was a plea to ease up on Midway and cut them some slack. Now, after reading the 12 pages that followed the original post, I hate Midway USA and I have never used them in my life!

mikeym1a
10-23-2013, 01:35 AM
What it really comes down to is, if you do not like the fees associated with a small order, do not order from them.

Well, I think I covered that when I said I canceled the order.

mikeym1a
10-23-2013, 01:39 AM
This is what I love about forums. The original post was a plea to ease up on Midway and cut them some slack. Now, after reading the 12 pages that followed the original post, I hate Midway USA and I have never used them in my life!

I have used Midway in the past, and although I didn't like the high shipping fees, I put up with it because of their prompt service. But, when they break up an order, and charge you twice for shipping, it kinda ticks you off. BTW, by looking around, I found local sources for what I was going to order, without a hazmat fee or double shipping. Yes, a company needs to pay it's expenses, but when the fees get too high, the customers go elsewhere in search of what they need. When I can get something off fleabay for less than I can get it from Midway, something is wrong.

varmint243
10-23-2013, 07:30 AM
I have recently ordered from;
Midway
Mid-South
Natchez
ShopRuger
Ebay
forum members on several different forums
EyeBuyDirect
Newegg
Amazon
I find very little difference in the cost of shipping and how things are handled.

I remember life before the interwebby
Driving for a hundred miles to a gun shop to find they didn't have what they said they did on the phone.
Scouring gun shows for bits and pieces every weekend fro months and coming up short.
Paying near list price at the LGS and waiting weeks for something to come in only to find it wasn't exactly what I wanted and be stuck with it.
Just pain ol' going without something.

What we have available now is a massively vast improvement over things in the mid-80's when I started shooting.
I did some phone ordering then, but not too much.
Now in a few mouse clicks, I have a part for a gun I broke ordered on Sunday night and on the way so I can have it fixed for the shoot next weekend.

Most of you sound like a bunch of spoiled bawl babies to me.
If you don't like a particular site don't buy there.
Simple as that.

jcwit
10-23-2013, 09:24 AM
varmint243 I totally agree, purchasing is so much easier today than in the past, plus is folks would factor in the price of gas traveling to and from said retail establishment they might be amazed at what they pay for goods.

Today I'm heading out to go to the VA Hospital for some tests and plan to do some shopping before heading home from the big city, but then my travel expense is reimbursed to me so only expense is cost of goods.

Love Life
10-23-2013, 11:53 AM
Amen on factoring in the cost of Gas jcwit. I live in BFE, and a trip to the closest town and back is over a 1/4 tank of gas so you can already add $17.50 on top of any amount paid for reloading items. Then add in the fact that in the small town items are listed for more than Midway and the online retailers charge.

Now if I drive to Reno, you can add $35 to the cost of anything I buy for fuel costs.

daengmei
10-23-2013, 02:23 PM
Most of you sound like a bunch of spoiled bawl babies to me.

That is my take as well. By the way, I just received a Birthday message from Midway. Don't know how much I'll save, but I've shopped with several other vendors and not one of them does this. I will continue to save (that's right, save) with Midway. I'll quote the shipping cost when I've ordered so ya know.

North_of_60
10-23-2013, 02:29 PM
Email from MidwayUSA Customer Service on why they can't ship Lee size dies with Liquid Alox to Alaska.

"Dear Al,

Thank you for your recent email. At MidwayUSA, we do our best to comply with all local, state and federal laws regarding restrictions on products that we sell. Please understand that the destination restriction boundaries are controlled by the United States Postal Service, and are not regulated by MidwayUSA. We are constantly reviewing these restrictions since it is in our customers' best interest to be able to receive our full line of products."

I apologize for the inconvenience, but we are not able to ship any chemical or solvent to your address. We are not able to ship Ground freight to Alaska, Hawaii or any other US Territory not in the lower 48 states. To ship to your address products must be sent through the air. We do not offer a method of shipment which we can legally use to get it to you."

I will place an order with Midway as soon as they get Lee Mold Handles back in stock. I have never had a problem with Midway. I own a small business and know how hard it is to stay above the red line. If Larry is making money, and I hope he is, good for him.

The restriction on shipping the Liquid Alox is a government issue not Midway's. My heart burn is that I don't want the Alox, I just want the sizing dies. I'll see if lee will break the package and ship me just the dies. Or, ill have them shipped to a friend in the lower 48 and he can keep the Alox and ship the dies to me.

rondog
10-23-2013, 02:35 PM
Amen on factoring in the cost of Gas jcwit. I live in BFE, and a trip to the closest town and back is over a 1/4 tank of gas so you can already add $17.50 on top of any amount paid for reloading items. Then add in the fact that in the small town items are listed for more than Midway and the online retailers charge.

Now if I drive to Reno, you can add $35 to the cost of anything I buy for fuel costs.

Don't forget meal costs! Or hotel/motel if it's an overnighter. Plus any other stuff you buy while there that wasn't in the original plan. And the time involved. And more costs if the wife goes too.

Love Life
10-23-2013, 02:41 PM
And more costs if the wife goes too.

That is the truth right there.

North_of_60
10-23-2013, 02:43 PM
I just double checked and Midway had the Lee Mold handles in stock so I hit the buy button and selected USPS Large Flat Rate shipping. Molds, handles, shell plate, and gas checks all on the way to Fairbanks. One stop shopping. I'm guessing it will be here early to mid next week.

MaryB
10-23-2013, 10:49 PM
Well my box finally arrived after visiting 4 post offices near me...

jcwit
10-23-2013, 11:25 PM
Well my box finally arrived after visiting 4 post offices near me...

And that was a fault of Midway????????????????????????

mikeym1a
10-24-2013, 12:21 AM
And that was a fault of Midway????????????????????????

Well, yes! After all, THEY posted it with the USPS!!!!! [smilie=s:

jcwit
10-24-2013, 12:27 AM
Well, yes! After all, THEY posted it with the USPS!!!!! [smilie=s:

Do I detect sarcasm here?