My Lee Pro 4-20 pot broke!!

[supv26]

I had to send my pot back to Lee. I noticed the melted metal was more like a slushy mess on top and then the spout would solidify between pours. I tried draining it, cleaning it and even tried different ingots thinking I had some bad lead but it did the same thing. It just wasn't keeping the melt hot enough.
I called Lee and they said to send it back. They are either going to fix it or replace it. :cry:

[prsman23]

The good news is that lee is standing behind their product! Sorry you are out of order for a while, it will give ya more time to shoot!

[JeffinNZ]

Lee are great. Even servicing NZ. I ordered a 10lb element and they sent me a 20lb in error. I let them know and they promptly sent a 10lb and though I offered to return the 20lb unit they didn't require that. Now I own a Lee 20lber so have a spare element.

[fcvan]

I don't have the IV-20 but have used the Pro IV 10 lb for decades. The 20 lb furnace has good support while the 10 is a little weak and tends to sag. In all fairness, i set my molds on top to preheat, and i preheat i gots too. That surely added more stress. After 25 years, the heating element wen kaput. A new heating element was only 4 bucks so I rebuilt. In the meanwhile, I ordered a new one so I could cast until it fixed the first one.

So, I rebuilt, and they both work fine. I decided to add a 3"x3" shelf bracket to help support the pot. Now, both pots aren't under the additional train of 10 lbs of alloy plus the weight of the. Molds or pre heating ingots

[Shiloh]

They make goog on there stuff. I have Lots of LEE equipment.

SHiloh

[supv26]

I received a new pot in the mail today!! Good customer service for sure!
:D