Charter Arms customer service.

[oldgeezershooter]

I recently purchased a CA"Pitbull" in .40 S&W and thought it would be great to get a leather holster for it.
I ordered it on Jan. 31st and they said allow 7-9 business days for delivery.
After almost 3 weeks I sent an inquiry and recieved an e-mail addressed to someone at their business to check and see what happened, well after a month of waiting I e-mailed them and told them to cancel my order and reimburse my debit card.Today I recieved an invoice with a bunch of dates written in? No explanation or apology,just an invoice with a credit card copy.I checked and my account had been reimbursed.
Think I'll stick with Ruger!

[nicholst55]

While I sympathize with you, that's one reason that I call anyone I have a beef with. It's more difficult for them to put you off like that.

[filric48]

Are you using a debit card online?

[Catshooter]

I, on the other hand have recieved nothing but top-notch customer service from them in repairing my Bulldog.


Cat

[troy_mclure]

My mom just picked up an undercover for her new ccw piece. She ordered the holster from them and received it in 5 days.

[oldgeezershooter]

Maybe they discriminate against left-handers!